How to Create a Group Order on DoorDash?
Group ordering can be a convenient way to order food with friends, family members, officemates, teammates, or other groups. With DoorDash’s group ordering feature, it’s easy to combine everyone’s order into one cart, arrange delivery logistics, and only pay one delivery fee.
What is a Group Order?
A DoorDash group order allows multiple people to add items from the same or different restaurants into one combined order that is delivered in one delivery. Everyone gets their individual food orders, but the experience is streamlined into a single order and transaction.
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Benefits of Group Ordering
There are several advantages to placing a group order instead of individual orders:
- Save on delivery fees – Only pay one flat fee instead of multiple delivery charges
- Simplified tracking – One order to monitor instead of individual orders
- Coordinated delivery – Food arrives together instead of separate deliveries
Step-by-step Guide to Creating a Group Order
Placing a seamless group order takes some light coordination. Follow these steps:
Choose a Group order Prganizer
Select one person to orchestrate the order. This person will:
- Create the group order
- Share the link for others to add items
- Place the final order
- Handle delivery coordination
Have everyone Download the DoorDash App
Each person adding items must have a DoorDash account with the app installed. Provide instructions for downloading if needed.
Add items to a Cart
The organizer should:
- Open the DoorDash app and click “Group Order”
- Create a group order link to share via text, email, chat
- Members click the shared link to add their items to the cart
As items are added, the organizer can track order details in real time.
Place the Order
When everyone has finished adding items, the organizer places the order by entering their payment method and contact information.
Track the Delivery
The organizer can monitor the delivery status and coordinate food arrival with the group.
Tips for Seamless Group Ordering
Following best practices helps ensure a smooth experience:
Communicate order Details Clearly
Provide clear instructions to the group on:
- Deadline for adding items
- Contact info for questions
- Details like restaurant selections, dietary needs, etc.
Check order Subtotals
The organizer should confirm each person’s total is correct when items have been added.
Consider Delivery logistics
Figure out one drop off point whether that’s the office, a home, or gathering space. This also helps coordinate group payment.
Add Special instructions
Include any relevant details for the dasher like gate codes, building directions, room numbers etc.
Troubleshooting Common Group Order issues
Despite best efforts, hiccups can still occur. Some remedies:
Wrong items or Missing items
Contact DoorDash support for assistance with incorrect or incomplete orders.
Delivery to Wrong location
If possible, intercept the delivery. If not, support can arrange for order recovery or a refund.
Payment Issues
Issues with applying promo codes or processing payment should also be directed to DoorDash support.
Conclusion
Overall, DoorDash’s group order functionality empowers teams and groups to seamlessly orchestrate orders to different restaurants. By designating an organizer, communicating logistics, and leveraging DoorDash support when needed, you can effectively manage group orders.
Key Takeaways
- Select one person to coordinate order details
- Share ordering link for members to add items
- Consider delivery logistics with one drop-off
- Contact DoorDash support to resolve issues
Additional Resources for Group Orders
Refer to DoorDash’s Group Ordering guide for more tips. Review their FAQs on common questions for seamless group ordering and delivery.
FAQs
Can you combine different payment methods on a group order?
Unfortunately no. DoorDash requires one payment method to complete the order whether that’s credit card, gift card, credits or otherwise. Group members will need to coordinate combining funds such as by collecting cash or Venmo/Paypal.
Is there a limit to how many people can be on a group order?
DoorDash allows up to 10 separate customers on a single group order. If you have more than 10 people, it may work better to create multiple group orders.
Can you add an order to an existing group order?
No, once a group order is placed, no additional individual orders can be merged into it. However, a new group order can be placed using the same steps.
Can you edit a placed group order?
The organizer cannot directly edit the order after it’s been finalized and submitted. As needed, reach out to DoorDash support for assistance with changes like updating instructions, delivery location etc.
How do dashers handle group orders?
For dashers, the group order appears like a regular order with multiple items. Dashers will deliver the full order to the designated address and drop-off in one complete delivery.
